Technician Video Summary

Technician videos invite customers into the service center to see what we see while completing services. The technician details the scheduled service, explains actions vocally with visual support, and provides additional findings relative to performance risk if necessary. We provide information about component depreciation, risk, and if we recommend other maintenance. The certified technician might recommend further maintenance to advance reliability, efficiency, driving comfort, and safety. Technician videos also contain a complimentary multi-point inspection with an essential components assessment, including tires, lights, engine filter, windshield wiper blades, fluids, and more.

Technician Video Provisions

Viewing your personalized technician video begins when you receive the text message with a link. Technician videos start with a brief introduction and scheduled service overview detailing the action steps. We record the video using a smartphone with high-definition software for clear audio and visual quality. After providing support for the scheduled service, our technician performs a walkaround multi-point inspection. Customers receive thorough verbal details with visual aid verifying if we recommend additional maintenance. Customers can accept or deny additional maintenance immediately via text or call our helpful and knowledgeable service advisors to discuss the recommendation further.

Why Choose MAG Volkswagen of Dublin?

Volkswagen drivers choose us for comprehensive services according to certified standards. We invest in a state-of-the-art facility with the newest technologies to complete services precisely according to factory specifications—certified technicians complete services with OEM-certified parts and fluids guaranteed by a Volkswagen warranty.