TYPE:ServiceMODEL:TiguanYEAR:2021
Chelsea worked very hard to get to the bottom of my problem!
Average Score (369 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2024
Very professional, rapid oil change, confortable waiting room
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:Golf RYEAR:2018
Car was in at planned time and service completed, so far nothing to question. I had pre-paid for the service and applying that was seamless.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Service department couldn't recreate my AC issue despite me giving direction on the root cause. The issue occurred in higher ambient temperatures (around 90°F or higher). The temperatures dropped significantly when the day after I took it in. I am somewhat disappointed the issue was not fixed due to the money and time I wasted. The issue will definitely happen next summer when the temperatures spike up again.
TYPE:ServiceMODEL:JettaYEAR:2022
Very disappointed with the service department. They have taken zero ownership to do what’s right for their customer and have provided no solutions.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:GolfYEAR:2018
Overall outstanding level of service this dealership offers year after year