Average Score (368 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

368 Ratings

4.7 Average

Models
Types of Survey
Filter by

  • Alfredo B.08-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    I gave this low rating because my service appointment was disappointing and didn't meet my expectations for this dealership.

  • Simon S.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Joshua G.08-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Mark S.08-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Nice job by all concerned.

  • Emily G.08-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • James S.08-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The staff was wonderful but they cannot find a fix for my issue

  • Todd S.08-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I set an online appointment for a time the worked for me. Brandon the rep was very friendly and kept me updated on the status of my repairs. The job was completed when I was told.

  • April K.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jennifer T.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great service as always

  • David F.07-29-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025