Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

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  • Kenny R.06-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The cost of the service and the inconvenience caused by faulty parts or service left me disappointed in the value and quality associated with this service

  • Bruce V.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • George M.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service consultant (Ali Jabbar) did an excellent job throughout the whole process.

  • Steven B.06-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Car was serviced quickly. Tech was friendly.

  • Carol C.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The entire experience was exceptional. Easy to make an appointment online. Got great service when we brought the car in. Loved the video from the mechanic!

  • Francis Javier P.06-23-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Always a great service. The staff is friendly and professional on what they do.

  • Yousef A.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Grace H.06-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Suresh Kumar K.06-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great work team

  • Timothy S.06-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    You guys always do good work, and Brandon is especially helpful.