Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

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  • Courtney W.06-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    This Volkswagen service center does shady business to keep you coming back and promote the business.

  • Douglas W.06-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mark B.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Location pricing and friendly staff

  • Jacqueline B.06-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The service team was incredibly kind, communicative and helpful. They seemed to actually enjoy what they were doing and the care they took to help service our Atlas was head and shoulders above what I expect at most service centers or car dealers.

  • William H.06-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Anthony D.06-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    excellent communications

  • Homer R.05-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Fixed the problem and stayed in communications throughout the process.

  • Shannon S.05-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Easy to schedule, friendly, efficient

  • Alyson T.05-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Rene E.05-28-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Maintenance objectives and expected duration were clearly communicated up-front. Findings and cost again communicated clearly when service was completed.