Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

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  • Mark J.03-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Jennifer W.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Benjamin G.03-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Great communication and when I reached out to Stan with an issue he got it resolved immediately.

  • Vijai S.03-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Chelsea is fantastic. She handled my service claim and was very accommodating and patient in dealing with the warranty company. Appreciated all she did to keep me informed and engaged

  • Douglas W.03-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Chelsea continues to do a great job!

  • Christian M.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Yung-chen L.03-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • William D.03-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Joseph U.03-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Gregory R.03-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024