Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

Models
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  • Jim J.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Always efficient and helpful.

  • Larry A.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    N/A

  • Kimberly P.02-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jennifer J.02-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The experience I had with VW and specifically working with Chelsea was exactly what I have come to expect from MAG. Responsive, friendly, able to clearly explain what is happening and why, and delivers on promises. I love working with MAG and wouldn't buy a car from anyone else.

  • Marissa B.02-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Finance manager was very rude when I wouldn't buy any of the warranties or gap insurance

  • Jackson G.02-25-2025

    TYPE:ServiceMODEL:Golf RYEAR:2018

    Service was quick and efficient. Thanks to Chelsea!

  • Christie C.02-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Chelsea is always helpful and friendly. She explains everything about what was done to my vehicle and makes the process smooth.

  • Mary G.02-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • David K.02-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    No nonsense. Knowledge sales person.

  • Catherine M.02-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Service was great