Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

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  • Matthew W.12-12-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The team at Midwestern did what they could to get to the root of the problem.

  • Mark C.12-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Adnan M.12-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    My service advisor, Chelsea Hibbitt, is top-notch. Her expertise, courtesy, and professionalism is why my experiences at MAG VW are outstanding.

  • Michael A.12-08-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The ser ice personnel were great but it took 2 hrs to replace 1 tire

  • Gregory R.12-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Good service, but relatively slow for an oil change and fluid check.

  • Jennifer H.12-05-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Ali has been super helpful both times I have been in for service and he’s always friendly.

  • Stephen K.12-03-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • William H.12-02-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everything throughout the process was very simple.

  • Kevin S.12-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Service crew is amazing!!!

  • Ioannis Z.12-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020