The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Andrew D.11-10-2024
TYPE:ServiceMODEL:PassatYEAR:2019
Always a great experience. Service is second to none. They answer every and all questions and don't give you a run-around. Transparent in all they do and will do all they can to make the experience excellent and treat you and your car with the best care. Love these guys!
Teresa C.11-10-2024
TYPE:ServiceMODEL:JettaYEAR:2019
Keet B.11-09-2024
TYPE:ServiceMODEL:AtlasYEAR:2021
Honestly, we needed a hood release repaired and a 70k check and somehow ended up spending over $2,000 WITH a coupon to maintain the vehicle. Somehow fixing the Hood latch was close to $1000 and we also had to be out our vehicle for two days, which was unexpected. Finally, it took a full two days and put a constraint on my wife getting to work on time with the work not being finished until the very end of the day on the second day and she works nights. I also didn't get an inspection video until the middle of the second day and it didn't go over both sets of tires and both sets of brakes and the rest of the car as they usually do. I'm usually quite pleased with MAG but after this experience I'm wondering if I shouldn't take my vehicle elsewhere.
Elizabeth G.11-08-2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Christopher P.11-06-2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Excellent communication from Brandon , ease of online ordering
Brent S.11-05-2024
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Ebony H.11-04-2024
TYPE:ServiceMODEL:AtlasYEAR:2018
Sarah L.11-04-2024
TYPE:ServiceMODEL:ID.4YEAR:2023
Chelsea was amazing, explained everything and helped me know where to get good coffee.