Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

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  • Mark J.11-01-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    The work was done in a timely manner, but the interior detailing was sub par. Back window never clean, front window/windshield smears, sun visor was filthy, and some of the plastic interior smears (using a dirty rag). I have photos of each if I can find a way to upload them. Then after I got half way home, I realized they did not put my handicap placard back in the car, so I called them and they had it, so I had to go back. Then next morning, I noticed when I started my car, the warning light that says I need and oil change and inspection was never reset. So I had to go back again to have them reset the dash warning light.

  • Kasie B.10-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great service!!

  • Robert M.10-31-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Service Advisor and Technician were professional, speedy, and efficient.

  • Jennifer S.10-25-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Five stars. Joe and Brent are fantastic. Thank you both.

  • Todd S.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Judith M.10-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Marion B.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Peter K.10-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • David M.10-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service!

  • Lisa B.10-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    easy intake of vehicle