The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Mark J.11-01-2024
TYPE:ServiceMODEL:PassatYEAR:2018
The work was done in a timely manner, but the interior detailing was sub par. Back window never clean, front window/windshield smears, sun visor was filthy, and some of the plastic interior smears (using a dirty rag). I have photos of each if I can find a way to upload them. Then after I got half way home, I realized they did not put my handicap placard back in the car, so I called them and they had it, so I had to go back. Then next morning, I noticed when I started my car, the warning light that says I need and oil change and inspection was never reset. So I had to go back again to have them reset the dash warning light.
Kasie B.10-31-2024
TYPE:ServiceMODEL:TaosYEAR:2022
Great service!!
Robert M.10-31-2024
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Service Advisor and Technician were professional, speedy, and efficient.
Jennifer S.10-25-2024
TYPE:SalesMODEL:JettaYEAR:2024
Five stars. Joe and Brent are fantastic. Thank you both.