Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Kimberly J.08-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Dakota did an excellent job!

  • Robert R.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Really outstanding service and service technician. Loved the video overview! Thank you!

  • Kevin S.08-23-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Very honest and quick service.

  • Jessica R.08-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Jose P.08-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Very efficient

  • Erica B.08-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The car repair was a smooth process from start to finish.

  • Christie P.08-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Christine V.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service advisors top notch!!

  • Brian J.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Rajkumar S.08-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Sales experience was good but the product quality seems not great as AC didn't work on day1