Average Score (351 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

351 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Whitney M.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Chelsea literally always goes above and beyond for clients and she is so kind.

  • Jeffrey D.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Every item that needed to be worked on was completed with excellent results.

  • Amy D.07-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Brandon worked hard to reach an acceptable resolution with my wheels when I ran into a problem.

  • Kaitlin S.07-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I set a price limit and what my priorities were and you guys stuck to it! Felt like open and honest communication.

  • Patricia H.07-19-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Blake was very knowledgeable. As a woman coming in by myself I was worried the salesman would keep trying for the upsale . But Blake was very respectful and professional. Did not push a hard sale.

  • Andrew S.07-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    A perfect experience.

  • Kimberly C.07-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great service, excellent sales team. The finance person was so friendly and took care of everything so quick and made it easy. I was going to sell my car to carvana, but they worked hard to match the offer.

  • Ozlem K.07-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Kevin L.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Chelsea is the best CSR I have ever worked with. I like MAG but Chelsea is the main reason I get my VW serviced at MAG

  • Maria B.07-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Chelsea was great overall from the beginning to end. The video the technician sent was very helpful in understanding what my car needed.